Job Title: Debt Adviser (Generalist level)
Responsible to: Director of Compliance and Advice Services
Annual leave: 28 days per year and 8 Public/Bank holidays pro-rata,
3 fixed closed holidays
Hours: 28 hrs per week (6 months’ time limited’ Maternity Cover)
24 hrs per week (permanent)
Exciting opportunities have arisen to join the existing Ebor Gardens Advice Centre’s, Money Advice Team based at the Money Advice Centre in Burmantofts in Leeds.
We are looking for someone with
- Excellent written and verbal communication skills
- Proven experience of providing debt advice services to Advice Quality Standards
- Sound knowledge of all Microsoft Office Packages and case management systems
- Has unconditional positive regard, empathy and emotional resilience
Ebor Gardens Advice Centre is a Burmantofts Community Project (the Charity) and is funded by the Money Advice and Pension Service, Leeds City Council and The Big Lottery Fund. The services provide face to face money advice, a form filling service (Benefit Buddies) and a high-profile financial inclusion service (Money Buddies). Most people requiring our services are seen at appointments in the Money Advice Centre, and drop in sessions across Leeds. Main responsibilities of this post will be to provide debt advice to clients who attend appointments and drop-in to the Money Advice Centre. You will also provide some level of consultancy to, and take internal referrals from our Money Buddies. You will need excellent verbal and written communication skills, excellent IT skills, and the ability to work as part of a team.
For further information please contact Lynda Bailey on 0113 2350276
For application pack, please email firstname.lastname@example.org – we will only accept electronic applications.
Please note: CV’s will not be accepted as an application for the post
Closing date: 4pm Monday 24th February 2020
Shortlisting date: Tuesday 25th February 2020
Interview dates: Wednesday 26th and Thursday 27th February 2020 (note: there will be a test at the time of interview)
Burmantofts Community Projects is an equal opportunities employer.
Ebor Gardens Advice Centre, Money Buddies and Benefit Buddies are free, confidential, impartial and independent and are a Burmantofts Community Project
Charity Reg. Number: 1051368 Company Reg. Number: 3061633